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Privacy Policy

At Trust Me Nanny Agency (“Platform”, “we”), we place great importance on protecting the privacy and security of our users' personal data. This privacy policy explains how personal data collected through our platform is processed, stored, and protected.

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1. Data Collected

When using our platform, we may collect the following information from you:

  • Identity Information: Full name, date of birth, nationality

  • Contact Information: Phone number, email address, residential address

  • Service Usage Information: User account details, application forms, preferred caregiver profiles

  • Device and Access Information: IP address, browser details, session data, and data collected via cookies

2. Purpose of Data Collection

Your personal data may be processed for the following purposes:

  • Providing and managing services on the platform

  • Creating and verifying user accounts

  • Evaluating and matching foreign caregiver candidates

  • Fulfilling legal obligations

  • Improving service quality and providing user support

  • Statistical analysis and system improvements

3. Data Retention Period

Your personal data is retained in accordance with the durations specified by relevant legislation and for the purposes of processing. Once the necessary period ends, your data is deleted, destroyed, or anonymized.

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4. Data Sharing

Your personal data will not be shared with third parties except in the following circumstances:

  • In accordance with legal obligations and official authority requests

  • With technology or consulting firms that collaborate in delivering services (e.g., legal consultants)

  • With your explicit consent

5. International Data Transfer

Since our platform operates globally, user data may be transferred internationally. Such transfers are carried out with necessary security measures, in accordance with Article 9 of the KVKK and Articles 44–49 of the GDPR.

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6. User Rights

Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the EU General Data Protection Regulation (“GDPR”), you have the following rights:

  • Access your personal data

  • Request correction, deletion, or destruction of your data

  • Object to data processing

  • Learn the purpose of data processing

  • Find out whether your data has been transferred

You can contact us at [your email address] to exercise these rights.

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7. Security Measures

To ensure the security of your personal data, up-to-date technological safeguards and access controls are applied. Systematic protection is provided against unauthorized access, data loss, or misuse.

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8. Policy Updates

This privacy policy may be updated when required by our services or legal regulations. You can always access the latest version on our website.

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At Trust Me Nanny Agency, we value your privacy and process your data transparently, securely, and in compliance with the law.

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